Automate your reservations and forget about the phone

Automatically book reservations through a virtual assistant

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Personalize your questions

Activate the question for the reservation comment

"Would you like to comment on anything else?"

Personalize the farewell message

"We are waiting for you in Tametzonia, you will have your table for 1h30 minutes"

Personalize messages for reservations with cancellation or prepayment policy.

“Your booking has been made successfully. You should have received an SMS.”

Motor de búsqueda de reservas propio, en el que el sistema informa al cliente de que, si no hay disponibilidad el día y hora que desea, puede apuntarse a la lista de espera.

Activate cross-selling

Your assistant offers the possibility to book another time if there is no availability.

Zone selection option

CoverAssistant allows zone configuration.

Ejemplos de ventana de preguntas a contestar por el cliente al realizar una reserva, como sus intolerancias alimentarias; y ventana de valoración, en la que el cliente podrá valorar su experiencia en el restaurante desde su propia página web.

: Ejemplo de plano de sala de un restaurante con mesas reservadas, mostrando nombre y hora de reserva de los clientes, en el software de CoverManager.

Real-time call panel

Access all transcribed calls on the panel updated in real time. The assistant can even annotate messages in the customer's reservation.

Call redirection

Don't lose a customer!

In case of confusion when making a reservation, the assistant will redirect the call to the restaurant's phone number or the one of your choice so that the reservation can be made correctly.

Ejemplos de ventana de preguntas a contestar por el cliente al realizar una reserva, como sus intolerancias alimentarias; y ventana de valoración, en la que el cliente podrá valorar su experiencia en el restaurante desde su propia página web.

360° Management of your business

CoverBookings, CoverAtHome and CoverOnTheGo are integrated within the same software to facilitate your overall management.

Own CRM integrated with bookings and orders

Know your customer and unify your databases in one place.

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Marketing and Loyalty

Build customer loyalty to establish a better relationship with them.

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Integrations

Integrate with your POS, telephone switchboard and email marketing tools.

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ChannelManager

Increase your visibility through our Demand Generation Network.

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CoverManager Trial

Technology Partner for the Hospitality Industry

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