| Basic information about protection of personal data | |
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| In compliance with the General Regulation of Protection of Personal Data, the interested party is informed of the following: | |
| Responsible | RIUSA II, S.A. (See more) |
| Purposes | The attention of requests made by users about reservations. The inclusion in the contact list. The provision of services and the management of the commercial relationship. (See more) |
| Legitimation | Consent of the interested party. (See more) Execution of a contract in which the interested party is a party. The treatment is necessary for compliance with a legal obligation applicable to the controller. |
| Assignments | Data transfers may be made for statistical purposes. (See more) |
| Derechos | Rights Access, rectify and delete the data, request the portability of the same, oppose the treatment and request the limitation of it. (See more) |
| WHO IS THE RESPONSIBLE OF YOUR DATA PROCESSING? | |
|---|---|
| Identity: RIUSA II, S.A. (See more) | CIF: A07632474 |
| Address: C. Llaud S/N 07610, Palma de Mallorca | Telephone: +34 971743030 |
| Email: dpo@riu.com | |
| Website: https://www.riu.com | |
| Delegate of Data Protection: dpo@riu.com | |
| Contact of Delegate of Data Protection: dpo@riu.com | |
| In charge of the treatment: RESTAURANT BOOKING & DISTRIBUTION SERVICES,S.L. | |
| Delegate of data protection: Victor Antonio López Pérez. | |
| Contact of the Delegate of Data Protection: dpo@lbo-abogados.com | |
All the processing carried out on our websites, and any other exchange of information with our clients through the websites owned by RIU HOTELS, is responsible for the processing companies RIUSA II, S.A and RESERVATION SHOP, S.L.U. In addition, the company specified in the Terms and Conditions of our website www.riu.com, PLAZA ESPAÑA 19 DEVELOPMENT S.L. , Riu Plaza España, C/Princesa Nº2, PLANTA 5 28080 Madrid SPAIN B86934387, also acts as co-responsible for the treatments, performing hotel service functions and managing reservations at tables in bars and restaurants.
| WHAT PURPOSE DO WE TREAT YOUR PERSONAL DATA FOR? |
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| The attention of requests made by users about reservations. The inclusion in the contact list. The provision of services and the management of the commercial relationship. |
| HOW LONG WILL WE KEEP YOUR DATA? |
| The personal data provided will be kept until the deletion of the same is requested, or even when they do not comply with the purpose for which they were collected. |
| LEGITIMATION |
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| The legitimacy of the treatment of your data is mainly the consent, without prejudice to those other bases of legitimacy contemplated in the regulations and that could result from application, these being the following: |
| a) The treatment is necessary for the execution of a contract in which the interested party is a party or for the application at the latter's request of pre-contractual measures. |
| b) The treatment is necessary for compliance with a legal obligation applicable to the controller. |
| c) The treatment is necessary to protect vital interests of the interested party or another natural person. |
| d) The treatment is necessary for the fulfillment of a mission carried out in the public interest or in the exercise of public powers conferred on the controller. |
| WHAT RECIPIENTS WILL WE COMMUNICATE THEIR DATA TO? |
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| Data transfers may be made for statistical purposes. |
| WHAT ARE YOUR RIGHTS? |
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| Everyone has the right to obtain a confirmation about whether we treat the personal data that concerns their, or not. Interested people has the right to access their personal data and obtain a copy of the personal data subject to processing, to update, and to request the rectification of inaccurate data or, where appropriate, to request the deletion when, among other reasons, the data is not longer necessary for the purposes for which it is collected. In particular, circumstances foreseen in article 18 RGPD, the interested parties can request the limitation of the treatment of their data, in case that we have conserved them for the exercise or the defense of claims. As a result of the application of the right to suppress or oppose the processing of personal data in the online environment, the interested parties are entitled to be forgotten according to the case law of the EU Court of Justice. Interested parties may object to the processing of their data for marketing purposes, including profiling. |
| HOW CAN RIGHTS BE EXERCISED? |
| - Through a letter addressed to: Calle Laúd s/n, 07610, Palma de Mallorca, Islas Baleares, ES. - By email: madridalcielo360@riu.com |
| WAYS TO CLAIM |
| If you consider that your rights have not been properly addressed, you have the right to file a claim with the Spanish Data Protection Agency, whose contact information is: Telephones: 901 100 099/912 663 517 Postal Address: C/ Jorge Juan, 6 28001-Madrid Electronic Headquarters: https://sedeagpd.gob.es/sede-electronica-web/ Website: www.agpd.es |
| WHAT CATEGORIES OF DATA CAN THE RESTAURANT TREAT? |
| The restaurant treats the data that we supply, being able to be data of special or sensitive categories. -Data of identifying character -Real data to preferences and satisfaction -Data relative to health |