CANCELLATION POLICY
Once the reservation is made through the web engine, you will receive an email confirming its validity with all the corresponding information.
If you wish to change the reservation date or the number of guests, your request will be answered as long as it is made at least before the agreed time, and if there are places available. You can carry out the process by calling the restaurant phone
We inform you that days before the date and time reserved, you will receive an email and sms where you must reconfirm or cancel the reservation on the links that are enabled for this purpose, if they exist.
Only once the reservation is reconfirmed by you from the email or sms, will your reservation be fully confirmed.
If you prefer, you can carry out the confirmation by calling the restaurant phone before the reservation date.
In the event that diners do not show up, there is no notice on their part or they do not cancel a minimum of hours in advance of the reserved time, the corresponding amount per person would be charged, in case the reservation carries a policy of associated cancellation.
Therefore, at the time of making the reservation, and in order to be able to guarantee it, the data of a credit card will be requested.
We wait for you.
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LEGAL WARNING
In compliance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of these data and for which Directive 95/46 / EC (General Data Protection Regulation) is repealed, we inform you that in order to manage your reservation and send you commercial information about products and services, it is required that you provide us with certain personal data, and that these will be object of treatment and incorporated into the restaurant database. The marking of the corresponding Check-Boxes of the booking engine constitutes the express consent to the processing of personal data. In order to safeguard the security of your personal data, the technical and organizational security measures required in the General Data Protection Regulation 2016/679 of April 27, 2016 will be applied. The data that we request is adequate, relevant and strictly necessary for the purpose for which they are collected: manage your reservation and send you commercial information about your products and services. Likewise, it certifies us that all the information you provide us is true, truthful and relevant for the purpose for which we request them. At any time you may exercise your rights of access, rectification, cancellation, opposition, portability and forgetfulness provided by law according to the legally established procedure, by means of a signed document accompanied by a photocopy of the DNI addressed to the restaurant address, or by email to The e-mail address of the restaurant. We consider that if you do not cancel your personal data expressly from our database, you continue to be interested in continuing to incorporate them until the restaurant considers it.
| Basic information about protection of personal data | |
|---|---|
| In compliance with the General Regulation of Protection of Personal Data, the interested party is informed of the following: | |
| Responsible | Amazonico UK Limited(See more) |
| Purposes | The attention of requests made by users about reservations. The inclusion in the contact list. The provision of services and the management of the commercial relationship. (See more) |
| Legitimation | Consent of the interested party. (See more) Execution of a contract in which the interested party is a party. The treatment is necessary for compliance with a legal obligation applicable to the controller. |
| Assignments | Data transfers may be made for statistical purposes. (See more) |
| Derechos | Rights Access, rectify and delete the data, request the portability of the same, oppose the treatment and request the limitation of it. (See more) |
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| WHO IS THE RESPONSIBLE OF YOUR DATA PROCESSING? | |
|---|---|
| Identity: Amazonico UK Limited | CIF: 313720733 |
| Address: 10 Berkeley Square, W1J 6AA, Mayfair, London, GB | Telephone: +442074045000 |
| Email: reservations@amazonico.co.uk | |
| Website: http://amazonicorestaurant.com/ | |
| Delegate of Data Protection: | |
| Contact of Delegate of Data Protection: |
|
| In charge of the treatment: RESTAURANT BOOKING & DISTRIBUTION SERVICES,S.L. | |
| Delegate of data protection: Victor Antonio López Pérez. | |
| Contact of the Delegate of Data Protection: dpo@lbo-abogados.com | |
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| WHAT PURPOSE DO WE TREAT YOUR PERSONAL DATA FOR? |
|---|
| The attention of requests made by users about reservations. The inclusion in the contact list. The provision of services and the management of the commercial relationship. |
| HOW LONG WILL WE KEEP YOUR DATA? |
| The personal data provided will be kept until the deletion of the same is requested, or even when they do not comply with the purpose for which they were collected. |
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| LEGITIMATION |
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| The legitimacy of the treatment of your data is mainly the consent, without prejudice to those other bases of legitimacy contemplated in the regulations and that could result from application, these being the following: |
| a) The treatment is necessary for the execution of a contract in which the interested party is a party or for the application at the latter's request of pre-contractual measures. |
| b) The treatment is necessary for compliance with a legal obligation applicable to the controller. |
| c) The treatment is necessary to protect vital interests of the interested party or another natural person. |
| d) The treatment is necessary for the fulfillment of a mission carried out in the public interest or in the exercise of public powers conferred on the controller. |
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| WHAT RECIPIENTS WILL WE COMMUNICATE THEIR DATA TO? |
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| Data transfers may be made for statistical purposes. |
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| WHAT ARE YOUR RIGHTS? |
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| Everyone has the right to obtain a confirmation about whether we treat the personal data that concerns their, or not. Interested people has the right to access their personal data and obtain a copy of the personal data subject to processing, to update, and to request the rectification of inaccurate data or, where appropriate, to request the deletion when, among other reasons, the data is not longer necessary for the purposes for which it is collected. In particular, circumstances foreseen in article 18 RGPD, the interested parties can request the limitation of the treatment of their data, in case that we have conserved them for the exercise or the defense of claims. As a result of the application of the right to suppress or oppose the processing of personal data in the online environment, the interested parties are entitled to be forgotten according to the case law of the EU Court of Justice. Interested parties may object to the processing of their data for marketing purposes, including profiling. |
| HOW CAN RIGHTS BE EXERCISED? |
| - Through a letter addressed to: 10 Berkeley Square, W1J 6AA, Mayfair, London, GB. - By email: reservations@amazonico.co.uk |
| WAYS TO CLAIM |
| If you consider that your rights have not been properly addressed, you have the right to file a claim with the Spanish Data Protection Agency, whose contact information is: Telephones: 901 100 099/912 663 517 Postal Address: C/ Jorge Juan, 6 28001-Madrid Electronic Headquarters: https://sedeagpd.gob.es/sede-electronica-web/ Website: www.agpd.es |
| WHAT CATEGORIES OF DATA CAN THE RESTAURANT TREAT? |
| The restaurant treats the data that we supply, being able to be data of special or sensitive categories. -Data of identifying character -Real data to preferences and satisfaction -Data relative to health |