The restaurant to which you make your reservation request uses the solution provided by TableOnline to collect and process your personal data provided at the time of the online reservation on the site of its restaurant, or on the site of partners such as directories or guides, via the integrated Guestonline reservation service, for the purposes of managing and tracking your request and responses to it, with regard to communications sent to you by email or SMS in connection with your reservation (acknowledgement of receipt of your request, confirmation of reservation, ...), and jointly with TableOnline. ), in conjunction with TableOnline, which provides the restaurant with a tool for managing its reservations and orders.
Your personal data may also be collected by the Restaurateur when you make a reservation by telephone, or directly with the establishment, and processed by TableOnline.
To validate your reservation via the Guestonline service, you must provide your last name, first name, a means of contact such as your email and your telephone number as well as a credit card number used as a guarantee in case of no-show during a certain period. These details are compulsory as they are needed to process your booking.
Additional information that you are free to provide us with, such as your birthday or any dietary preferences you may have, as well as any information relating to accessibility arrangements, may contain sensitive data. This information is strictly optional and should only be provided if you consider it necessary for your reservation.
The Restaurateur is responsible for processing your personal data. TableOnline is a subcontractor of the Restaurant with respect to your personal data and is required to ensure the same level of protection with respect to your personal data.
TableOnline collects information about how you use the Guestonline service. This information will take the form of a "Cookie" or similar file. The role of cookies is to identify you more quickly when you connect and facilitate your use of the service. TableOnline uses "Cookies" to record all information relating to the navigation of your computer on the Guestonline platform, and this for statistical analysis and improvement of our Guestonline service. This processing is based on your consent or the legitimate interest of TableOnline for the performance and improvement of its services. In all cases, you have the possibility of objecting to the setting of these cookies. To do so, you can
TableOnline collects your data with your consent: by confirming your reservation, you expressly consent to the collection of your data. This consent may be withdrawn at any time by contacting: support@guestonline.io.
Furthermore, by ticking the Acceptance to receive news from the Restaurateur box, the personal data collected (may be used for the purposes of information, commercial canvassing and marketing/promotion. In particular, to carry out canvassing operations using different media, in particular by telephone, e-mail or SMS).
Personal data provided by our customers will be kept for the duration of the contractual relationship or, where appropriate, for the minimum number of years necessary to comply with legal obligations of the company, and always for the time strictly necessary for the purpose for which they were collected, as long as the right of deletion, limitation or cancellation is not exercised.
TableOnline implements technical and organizational measures to ensure the security and confidentiality of your personal data. TableOnline ensures that Restaurateurs, themselves responsible for processing, and all subcontractors likely to have access to personal data take appropriate precautions to preserve the confidentiality, integrity and security of data.
With regard to the above-mentioned processing, you are entitled, under the conditions defined by the applicable provisions, to a right of access to your data, rectification, deletion and portability of your data, as well as the right to obtain limitation of the processing of said data and a right to object to the processing of your data, In any event, you have the right to object to any canvassing at any time without having to give any reason or explanation, or, if the processing of your data is based on obtaining your consent, the right to withdraw it.
If applicable, you have the right to request the portability of your personal data, which is offered in every message that TableOnline or the Restaurateur sends to you via the Guestonline reservation software.
To find out more about the processing of your personal data by the restaurant in its capacity as joint data controller with TableOnline and to exercise your rights in relation to such processing, you can consult The privacy policy is available here : https://www.covermanager.com/privacy-policy /
To find out more about the processing of your personal data by the restaurant as sole controller and to exercise your rights in relation to such processing, you should contact the restaurant or consult its online data protection policy available here: https://verbier4vallees.ch/V4V-Website/Documents/Conditions-generales/conditions-generales-4vallees-en.pdf