RESTAURANT POLICY
Your table isn’t confirmed until you receive an email confirming it. In the case we haven’t availability please contact with the following email address: reservas@noorrestaurant.es or in the phone number: +34 957 964 055.
Due to the long time the menus take, it’s not allowed children under 8 years old in the restaurant, for comfort of the children and the other guests.
In the case to attend the restaurant with a child more than 8 years old and doesn’t take one of the three menus, please contact with the following email address: reservas@noorrestaurant.es or in the phone number: +34 957 964 055.
Reservations for more than 3 people have to take the same menu, because of the menus must be taken at complete table.
If you need to modify the number of guests, you must tell us 48 hours before the date of the reservation. If we don’t receive any notification about it we charge the amount appropriate to the number of people have caused No Show.
If some of the guests have allergies or intolerances to some food, you have to tell us 48 hours before the reservation, to guarantee the enjoyment of the courses.
Noor hasn’t available a special menu for vegetarians, but we adapt our courses to be suitable for vegetarians. However our dishes cannot allow modifications to be suitable for vegans.
For group reservations more than 6 people, please contact with the following email address: reservas@noorrestaurant.es or in the phone number: +34 957 964 055.
CANCELLATION POLICY
When you have the reservation made by our website, you are going to receive an email confirming the validity of it with all information.
Two days before the reservation you will receive an email and a SMS where you must reconfirm or cancel the reservation. At this moment it’s free yet.
Only when you reconfirm the reservation from the email or SMS your reservation will be completely confirmed. If you prefer could reconfirm calling at +34 957 964 055 before the date of the reservation.
In the case of No Show or cancel with less than 48hours before the date of the reservation, we will proceed to charge the amount appropriate per person (70€). So in the moment of make the reservation the system ask you for a credit or debit card as guarantee.
We wait for you.
LEGAL WARNING
In accordance to the Organic Law 15/1999 of personal data protection and the Royal Decree 1720/2007 of development of it, we inform you that with the purpose to manage your reservation and sending all the commercial information about products and services, specifics personal data are required, which can be handled and incorporated to the restaurant files. The personal data delivery constitutes the express consent to handling them. In order to safeguard the security of your personal data, technical and organizational security measures will be implemented, as the Real Decree 1720/2007 demands, that regulates the security files in which personal data are contained. The personal data required are the suitable, relevant and strictly necessary for the purpose: managing your reservation, and sending comercial information about products and services. Likewise, you certify that all the personal data you provide us are truthful, veracious and pertinents for the finality they are asked for. At any time you can exercise your rights of access, rectification, cancellation and opposition prescribed by the law according to the legal procedure determined, by means of a signed writing accompanied with an ID copy address to the directorate of the restaurant, or by means of electronic email to the restaurant email address. We consider that if you do not cancel expressly your personal data from our files, you are still interested in being included to them until the restaurant considers.