Virtual queue for walk-in customers

OnTheGo is a virtual queue management system designed for restaurants and cafes. It allows walk-in customers to join a virtual waitlist, optimizing table turnover and enhancing the customer experience by reducing wait times and making them more comfortable.

A virtual queue at the entrance is a system that allows customers to register for a waitlist without having to stay physically at the venue. Customers can join the waitlist by scanning a QR code and receive SMS notifications when their table is ready, allowing them to wait elsewhere until it’s time to be seated.

OnTheGo centralizes waitlist management through a virtual board where customers’ contact information is recorded. Customers can register by scanning a QR code or be manually added by your staff. Once a table is available, the system sends an SMS notification to the customer, informing them of the table’s availability and requesting confirmation of attendance via a link in the message.

OnTheGo increases profitability by optimizing table turnover and reducing wait times. This allows you to serve more customers in less time, boosting revenue. Additionally, by enhancing the customer experience and making the wait more comfortable, customer loyalty and repeat visits are encouraged.

OnTheGo increases table turnover by automating the waitlist management process. By allowing customers to join the queue virtually and receive real-time notifications when their table is ready, table downtime is minimized, and restaurant occupancy efficiency is maximized.

Customers join the virtual door queue by scanning a QR code provided by the restaurant. This code takes them to a page where they can register their contact information. Once registered, they receive an SMS notification when their table is ready, allowing them to wait elsewhere until they are called.