Centralize the management of your sales channels
Control your business’s presence in your sales channels at a glance and see the number of diners and reservations obtained in real time.
Demand Network is an expansion of CoverManager that connects your business with gastronomic apps and platforms, and automatically manages phone reservations with an AI bot, optimizing every sales opportunity.
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Connect your business to the world through apps, portals and reservation platforms
The AI bot handles phone reservations without human intervention, effortlessly capturing more bookings.
Manage reservations from all your channels, ensuring availability without overbooking and maximizing performance.
Reach users of apps, tourist guides and gastronomic guides, and turn them into your customers
Centralize the management of your sales channels
Control your business’s presence in your sales channels at a glance and see the number of diners and reservations obtained in real time.
Customize your presence in the channels
Add images and create descriptions of your business that automatically link to your sales channels so your online presence is aligned
Choose the days and times available
Select when you will receive reservations through your sales channels to boost your reservations on low-demand days and ensure the most profitable occupancy for your business.
Automate your phone reservation management with AI Bot, our virtual assistant that will handle your customers’ calls in the most human and efficient way.
Choose different languages and accents
Offer your customers the ability to select their native language for a seamless reservation experience without complications or misunderstandings.
Never lose a reservation
Activate this feature so the assistant automatically sends an SMS to customers whose calls were disconnected, providing a link to your reservation engine.
Offers alternatives in available hours
Configure your assistant to recommend alternative times to your clients when there is no availability at the desired time.
A new member of your team
Your phone reservations will be handled by a virtual assistant with a very human voice and a name of your choice, maintaining intelligent and natural conversations with customers who want to book.
Define how your assistant works
Assign the restaurant’s number or create a new reservation phone line for your assistant to answer. Configure call redirection if the reservation is not completed or if the customer wants to speak with the restaurant to modify a reservation or place an order.
View all your conversations
Access the call panel where you can view transcripts of all calls handled by your assistant, in case you want to review the collected data or find more information.
Channels is a management tool that allows restaurants to centralize and synchronize their availability and reservations across multiple sales channels in real time. This includes reservation apps, tourist portals and gastronomic guides, facilitating visibility and attracting potential customers.
Channels works by synchronizing your restaurant’s reservation software with over 40 sales channels. It centralizes the management of your reservations and availability in a single panel, automatically synchronizing information in real time to avoid overbookings. You decide the available days and times, and Channels updates all connected channels with this information. Reservations are automatically recorded in your digital book.tically noted in your digital book.
A sales channel is any platform, app or online portal where customers can book a table at your restaurant. This includes booking apps, tourist guides, food guides and platforms such as Google, Facebook and Instagram. Channels allows you to manage all these channels from a single platform.
Real-time synchronization ensures that all reservations and availability are automatically updated across all connected channels, avoiding overbooking issues and ensuring customers always see the most up-to-date information.
Channels increases your bookings by connecting your business to a vast network of more than 40 sales channels, exposing you to 360 million potential customers. Visibility on multiple platforms increases the chances of more customers booking at your restaurant. Plus, real-time sync ensures you always have up-to-date availability, improving the customer experience and facilitating more bookings.
Channels allows you to configure the availability of your restaurant flexibly, focused on boosting reservations on days of low demand. By offering strategic availability during these days across multiple sales channels, you can attract more customers and increase occupancy when you need it most. Plus, with integrations across multiple platforms, you can reach new audiences and fill more tables even on off-peak days.