Global reservation management

CoverManager is a commission-free booking management program that increases the profitability of your business by preventing no-shows, automating tasks, and storing customer data. It offers an online reservation engine connected to a digital reservation book that centralizes all information, optimizes table occupancy, and allows you to communicate with and retain your customers through marketing and loyalty tools.

An online booking engine is a calendar a form for reservation information that allows customers to book without actually having to call the restaurant. It is easy, simple, and intuitive, available in multiple languages on your website, with real-time availability and instant automatic confirmation, improving efficiency and customer experience. Additionally, the information is instantly recorded in the digital reservation book.

A digital reservation book is a tool that centralizes and organizes all your restaurant reservations, both online and offline, in one place. It allows to visualize all the information of the reservations in real time, facilitating efficient and updated management of tables, shifts, and customer preferences thanks to its table layout view.

Our reservation management software allows you to set the order of occupancy, the assignment and combination of tables according to the number of diners, the area of the venue, the day, and the time. You can set the maximum duration and notify your customers, create waiting lists to alert customers when there is availability and redirect reservations through cross-selling when there is no space. All this in an automated way!

CoverManager increases your profitability by boosting your direct digital channels without paying commissions through a 24/7 online reservation engine on your website, Google My Business, Facebook, and Instagram. It automates and optimizes table organization, shifts, and diners, eliminating no-shows to maximize occupancy and storing customer data in a database that allows segmented marketing campaigns to retain and attract repeat visits from your most profitable customers.

When the customer is about to complete the reservation, the booking engine will request their credit card details to complete the process.The customer accepts the cancellation policy you have established, giving you the right to charge penalties if they No Show or cancel before the deadline you set..