We make Stars shine

CoverManager helps you manage your reservations efficiently by optimizing reservation flow, creating smart waitlists, and requesting advance payments. Personalize each customer’s experience with detailed information from your database and notes from your team during service, allowing for a more personalized and exclusive treatment. Additionally, advanced management tools help maximize your restaurant’s profitability by reducing No-Shows and improving occupancy.

Yes, CoverManager is designed to adapt to the specific needs of Star restaurants, regardless of size or cuisine type. Our solutions are flexible and customizable, allowing you to configure reservation flow, seating order, shifts, and table capacity according to your preferences. Whether you manage a small bistro or a large establishment, CoverManager provides the necessary tools to enhance your operations and customer experience.

More than 400 Star restaurants in Spain, France, Italy, Portugal, Germany, and Mexico trust us. Our expertise in the industry and focus on Technology and Hospitality have made us the preferred partner for the most demanding restaurants, helping them optimize their operations and offer an exceptional dining experience.

Smart waitlist management in CoverManager allows your customers to join a waitlist when there are no available reservations. They receive automatic notifications when a table becomes available, ensuring your restaurant can fill tables quickly and improve service efficiency. This functionality reduces wait times and enhances customer satisfaction by keeping them informed and engaged.

CoverManager’s cancellation policy allows you to request customers’ credit card details at the time of booking, ensuring you can charge penalties in case of No-Shows. This not only reduces last-minute cancellations but also helps you plan service better and maximize your dining room’s occupancy. Set up your cancellation policy according to your needs to protect your business from losses due to empty tables.

Selling experiences and gift cards through CoverManager is done via a personalized online store. You can offer experience menus and gift vouchers with a set amount or allow customers to choose the value. The products are redeemable codes used when making a reservation, allowing you to keep track of sales. This feature lets you generate additional revenue and offer customers the chance to gift unique experiences at your restaurant, enhancing loyalty and attracting new customers.