Integrations
ICG integrates with CoverManager
Discover everything the integration between ICG and CoverManager can do for your business
ICG optimizes the management of your restaurant with advanced technology
ICG is a leader in technological solutions for the hospitality industry, offering innovative tools that optimize the daily management of restaurants. With more than 30 years of experience, ICG has established itself as a benchmark in the sector, providing efficient management systems that cover all the operational needs of gastronomic establishments. The integration with CoverManager allows restaurants to manage bookings, consumption and tables in a synchronized manner, improving both the customer experience and the internal operations of the business.
Key points of the integration with CoverManager*
- Real time synchronization
The POS connects directly to CoverManager, opening the accounts of the booked tables when customers arrive. Upon completion and payment, the tables are automatically released in CoverManager, making them available for new bookings or immediate occupations. - Booking information at the POS
Waiters have direct access to detailed booking information, allowing them to offer a personalized service that improves the customer experience from the first moment. - Average ticket and consumption in the CoverManager CRM
The expense of each visit and the details of consumption are automatically recorded in CoverManager’s CRM, providing precise data to design marketing and loyalty strategies based on the average ticket of each customer. - CoverManager functionalities at the POS
Some booking status configurations can be managed directly from the POS, simplifying daily operations and increasing service efficiency.
*Check the specific functionalities of your POS integration with CoverManager, as they may vary by provider.
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